Aquila VPN Destek merkezi

Aquila VPN bağlıyken neden internet yok?

If the VPN shows as connected but websites do not load, the issue may be caused by DNS settings, a restrictive network, a conflicting proxy, or a temporary server problem.

Check whether the problem affects every website or only one service. This distinction helps identify whether the issue is with the VPN route or the destination service.

Steps

  1. Disconnect Aquila VPN and confirm that your ordinary internet connection works.
  2. Reconnect using a nearby or recommended location.
  3. Turn off any separate proxy or network-filtering app that may conflict with Aquila VPN.
  4. Restart Aquila VPN and your device, then test again.
  5. If the issue continues, contact support with the network type and exact error message.